Frequently asked questions

how much is shipping?

Standard shipping within the US is free!

do you ship internationally?

Yes, we currently ship to all international countries! There is an international shipping option in checkout.

how long will it take for me to get my item?

Orders will be shipped as soon as possible. It generally takes 2-4 business days for us to process your order. Any orders with handmade or custom items may take a few extra days. Once shipped, most domestic orders will take anywhere from 2 to 7 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary. Please contact us at hello@shopsnippet.com if you have not yet received your order.

how do you ship items? can i get a tracking number?

We ship most everything by UPS Ground, USPS First Class Mail, and USPS Priority Mail. We try to provide tracking numbers as often as possible!

i put in the wrong shipping address, what should i do?

Let us know as soon as possible so we can update the address! In the case where we have already shipped the order, unfortunately there’s not much we can do unless it is returned to us. Please note that you will be responsible for any additional shipping costs.

can i return or exchange my item?

All sales are final unless the item(s) shipped are incorrect or damaged. Under either circumstance, please send a photo of the product(s) to hello@shopsnippet.com. This way, we will be notified and able to reimburse you.

do you sell your items wholesale?

Yes! We currently offer some of our products for wholesale purchase. Please contact us at hello@shopsnippet.com with your inquiry.